Control and Optimization of Process Management

  • Key data, strategy connections (i.e. BSC), accounting systems, controlling, monitoring
  • Communication of Process Management results
  • Methods in Process Management (e.g. Six Sigma, cause and effect analysis, Business Process Re-engineering)
  • Process Management evaluation models (EN ISO 15504:2004, Assessments, Audits, „GP Process Award – GPard“)
  • Topic for the project thesis presentation

 

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